Usage and Feature Availability
Cloud provides operational views for your workspaces and, when enabled, a usage view for understanding connected-node utilization over time.
Review workspace usage
Open the workspace's Usage view when it is available. Select a UTC month to see the average number of connected nodes and the hourly chart. Use this to understand how the fleet's connected capacity changes through the month.
The usage view reports connected-node activity. Consult your commercial agreement for billing terms, or use Expanso pricing or contact [email protected].
Check feature prerequisites
| Capability | Prerequisite |
|---|---|
| Secrets editor | Enabled for your account. |
| Workspace Usage | Enabled for your account. |
| Live pipeline logs | Connected node and supported workspace/Edge versions; currently v2.1.18 or later on both sides. |
| Pipeline assistant | Assistant service configured and available. |
| Organization invitations | Shared organization and a role that can manage invitations. |
| Pipeline execution | Connected, eligible nodes and working source/destination dependencies. |
Account enablement, permissions, and runtime compatibility are distinct. A missing control does not always mean the same thing as an unavailable node or an invalid pipeline configuration.
Get help with an operational issue
Before contacting support, gather the workspace and pipeline identifiers, relevant deployment version, approximate event time, affected node version, and the error or state you observed. Share only the configuration and logs needed to investigate, with credentials and sensitive record values removed.
Use Monitoring and troubleshooting to narrow the issue first. Check Expanso service status for reported service incidents, then contact [email protected] if needed.
